jilibe Terms & Conditions

1 Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "jilibe," "we," "us," "our" refers to the operator of the jilibe online gaming platform, operating under PAGCOR authorization and serving users in the Philippines.
• "Platform" means the jilibe website accessible at jilibe.vip, including all games, features, account services, and payment facilities offered therein.
• "User," "you," "your" means any individual who creates an account on or otherwise accesses the Platform.
• "Account" means the individual user account created by you upon completing jilibe's registration process.
• "Wallet" means the in-platform balance denominated in Philippine Peso (₱) associated with your Account.
• "Games" means all gaming products available on the Platform, including but not limited to live dealer games, slots, bingo, sabong, arcade games, and sports betting.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government authority that regulates gaming in the Philippines.
• "KYC" means Know Your Customer — the identity and age verification process required under Philippine regulations.
• "Bonus" means any promotional credit, free bets, free spins, cashback, or other incentive made available by jilibe to eligible Users.
• "Prohibited Jurisdiction" means any country or territory from which access to jilibe is restricted under applicable law or jilibe's policies.

2 Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you and jilibe. By registering an Account, accessing the Platform, depositing funds, or placing any wager, you unconditionally accept these Terms in full.

These Terms should be read together with jilibe's Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference and forms part of the overall agreement between you and jilibe.

If you are accessing the Platform on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms, and references to "you" shall include both you personally and that person or entity.

3 Eligibility

To be eligible to hold an Account and use jilibe's services, you must satisfy all of the following conditions:

1. You are at least 21 years of age at the time of registration and at all times thereafter while using the Platform.
2. You are a resident of, and are physically located in, the Republic of the Philippines at the time of use.
3. You possess the full legal capacity to enter into a binding agreement under Philippine law.
4. You are not a current employee, director, officer, or contractor of jilibe or any of its affiliated companies, nor an immediate family member of such a person.
5. You are not registered on any self-exclusion list maintained by jilibe or PAGCOR.
6. You are not located in, a citizen of, or resident of any Prohibited Jurisdiction.
7. Your use of the Platform does not violate any law applicable to you in your jurisdiction of residence.

jilibe reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory evidence within a reasonable timeframe constitutes grounds for account suspension.

4 Account Registration & KYC

4.1 Registration

To access jilibe's gaming services, you must complete the registration process and create an Account. You agree to provide accurate, current, and complete information during registration and to maintain the accuracy of that information throughout the life of your Account.

You may hold only one Account on jilibe. Registration of duplicate accounts — whether under the same or different identities — is prohibited and will result in the closure of all associated accounts and forfeiture of balances.

4.2 KYC Verification

In compliance with PAGCOR regulations and Philippine Anti-Money Laundering Act (AMLA) requirements, jilibe is required to verify the identity of all Users prior to processing withdrawals. KYC verification requires submission of at least one valid, government-issued Philippine identification document. Acceptable documents include:

• Philippine System Identification Card (PhilSys / National ID)
• UMID (Unified Multi-Purpose ID)
• Philippine Passport
• Driver's License (Land Transportation Office)
• Voter's ID
• PRC Professional Regulation Commission ID
• SSS / GSIS ID

jilibe may also require a selfie with the submitted document and/or proof of address (e.g., a recent utility bill or bank statement showing your address in Manila, Cebu, Davao, or elsewhere in the Philippines). KYC review is typically completed within one to three business days of submission.

4.3 Right to Decline or Close Accounts

jilibe reserves the right, at its sole discretion, to decline any registration application or to close any Account at any time, including where it has reason to believe that a User has provided false information, is ineligible, or has engaged in prohibited conduct.

5 Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. jilibe will never ask for your password via email, SMS, live chat, or any other channel.

You agree to:

• Choose a strong, unique password not used for any other online service.
• Enable two-factor authentication (2FA) where offered.
• Notify jilibe immediately at [email protected] if you become aware of or suspect any unauthorized access to your Account.
• Log out completely from shared or public devices after each session.

jilibe accepts no liability for losses resulting from unauthorized account access where such access was facilitated by your failure to maintain adequate credential security.

6 Deposits & Withdrawals

6.1 Deposits

jilibe accepts deposits in Philippine Peso (₱) via GCash, Maya (formerly PayMaya), BPI Online Banking, BDO Online Banking, Metrobank, Coins.ph, and USDT (TRC20 network). Minimum deposit amount is ₱100. jilibe reserves the right to modify accepted payment methods and minimum deposit amounts at any time upon notice to Users.

All deposits must originate from payment accounts registered in your own name. Deposits from third-party accounts are prohibited and may result in account suspension and reversal of funds.

6.2 Withdrawals

Withdrawals are available only to KYC-verified accounts. The minimum withdrawal amount is ₱200. Withdrawal requests are processed to the same payment method used for the most recent deposit, where technically possible, to comply with anti-money laundering requirements.

jilibe targets withdrawal processing within 5 to 30 minutes for GCash and Maya on verified accounts during normal operating hours. Bank transfers may take up to one to three business days depending on the receiving institution. Processing times may be extended during high-volume periods or when additional verification is required.

6.3 Currency

All transactions on jilibe are conducted in Philippine Peso (₱). jilibe does not operate accounts denominated in foreign currency. Where USDT is used as a deposit method, conversion to ₱ is applied at the prevailing rate at the time of the transaction.

6.4 Dormant Accounts

An Account is considered dormant if it has had no login activity for a continuous period of twelve (12) months. jilibe reserves the right to apply a monthly dormancy fee of ₱100 to dormant accounts after providing prior written notice to the registered email address. Accounts with a zero balance may be deactivated after the dormancy period.

7 Bonuses & Promotions

jilibe may from time to time offer Bonuses and promotional offers to eligible Users. Each Bonus is subject to specific terms communicated at the time of the offer, including wagering requirements, game restrictions, minimum odds, expiry periods, and maximum withdrawal limits derived from Bonus funds.

Unless otherwise stated in the specific promotion terms, the following general conditions apply to all jilibe Bonuses:

• Bonuses may only be claimed by eligible Users who satisfy the conditions stated for each offer.
• A Bonus may only be claimed once per User, per household, per IP address, and per device, unless expressly stated otherwise.
• Wagering requirements must be met before any Bonus-derived winnings may be withdrawn.
• jilibe reserves the right to void any Bonus and any associated winnings if there is evidence of bonus abuse, exploitation of errors, or use of strategies designed to circumvent wagering requirements.
• Bonuses have no cash value and may not be transferred between accounts.

jilibe reserves the right to modify, suspend, or terminate any promotion at any time. Users are responsible for reviewing the specific terms of each promotion before participating.

8 Gaming Rules & Fair Play

Each game available on jilibe is subject to its own game-specific rules, which are accessible within the respective game interface. By participating in any game, you confirm that you have reviewed and understood the applicable rules.

All slot games use Random Number Generators (RNG) that are independently certified by accredited testing laboratories. The Return-to-Player (RTP) percentage for each slot title is disclosed in the game lobby. Live dealer game outcomes are determined in real time by trained dealers operating under PAGCOR-compliant studio conditions.

All wagers placed are final once accepted by the Platform. In the event of a technical malfunction or connectivity issue that interrupts a gaming session, jilibe will review the session log and resolve the matter in accordance with applicable game rules. jilibe's decision on disputed gaming outcomes is final.

9 Prohibited Conduct

The following activities are expressly prohibited on the jilibe Platform and constitute grounds for immediate account suspension, balance forfeiture, and reporting to relevant authorities including PAGCOR and the AMLC:

• Using the Platform while under 21 years of age or while physically located outside the Philippines.
• Creating or operating more than one Account.
• Providing false, misleading, or fraudulent information during registration or KYC.
• Using another person's payment account to fund your jilibe Wallet.
• Money laundering, terrorist financing, or any other financially motivated criminal activity.
• Using software, bots, scripts, artificial intelligence tools, or any automated system to gain an unfair advantage in any game.
• Exploiting software errors, bugs, or glitches. Any winnings derived from such exploits will be voided.
• Collusion with other players to manipulate game outcomes.
• Accessing the Platform through a VPN, proxy server, or other means to disguise your actual geographic location.
• Any conduct that jilibe reasonably determines to constitute cheating, fraud, or abuse of the Platform or its other Users.

10 Responsible Gaming

jilibe provides the following responsible gaming tools, accessible from your Account dashboard:

• Deposit Limits: Set daily, weekly, or monthly caps on deposits.
• Loss Limits: Set maximum net loss thresholds per day, week, or month.
• Session Time Limits: Receive automatic notifications after a set period of play.
• Reality Checks: Periodic prompts reminding you of time spent and net gaming balance.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform.

Decreases to deposit or loss limits take effect immediately. Increases are subject to a 72-hour cooling-off period in compliance with PAGCOR responsible gaming guidelines.

For further information and external support resources, please visit our dedicated Responsible Gaming page.

11 Intellectual Property

All content on the jilibe Platform — including but not limited to software, code, graphics, logos, game assets, text, audio, and video — is the property of jilibe or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial gaming purposes. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Platform content without jilibe's prior written consent.

12 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, jilibe and its officers, directors, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of winnings, loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the Platform.

jilibe's total aggregate liability to you for any claim arising from or related to these Terms or your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) months immediately preceding the event giving rise to the claim.

jilibe makes no warranty that the Platform will be available without interruption or free from errors. Scheduled maintenance, technical issues, and network conditions beyond jilibe's control may affect Platform availability.

13 Privacy & Data

jilibe collects, processes, and retains personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to jilibe's data processing practices as described in the Privacy Policy.

jilibe complies with the Republic Act No. 10173 (Data Privacy Act of 2012) and relevant regulations issued by the National Privacy Commission (NPC) of the Philippines.

14 Termination

You may close your Account at any time by contacting jilibe's support team. Closure requests will be processed within five (5) business days. Any available balance at the time of closure will be returned to you via your verified payment method, subject to standard KYC and AML checks.

jilibe may suspend or permanently close your Account, with or without notice, if: (a) you breach any provision of these Terms; (b) jilibe is required to do so by PAGCOR or any other regulatory or law enforcement authority; (c) jilibe determines that your continued use poses a risk to the Platform, other Users, or jilibe's regulatory standing.

Where an Account is closed by jilibe due to breach of these Terms, particularly involving fraud, money laundering, or prohibited conduct, jilibe reserves the right to forfeit the Account balance and report the matter to relevant Philippine authorities.

15 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the Philippines.

Before initiating formal legal proceedings, you agree to first attempt to resolve any dispute by contacting jilibe's support team and allowing a reasonable period of not less than thirty (30) days for resolution. jilibe also participates in PAGCOR's player dispute resolution process, which is available to all Users of PAGCOR-regulated platforms.

16 Amendments

jilibe reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered Users via email or in-platform notification at least seven (7) days before taking effect.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease use of the Platform and request Account closure prior to the effective date.

The current version of these Terms is always accessible at jilibe.vip/terms-conditions. The effective date displayed at the top of this document indicates the version in force.

17 Contact

If you have questions about these Terms & Conditions or any aspect of your use of jilibe, please contact our support team through the 24/7 Live Chat available within the Platform, or by email at [email protected].

For regulatory inquiries, jilibe's PAGCOR compliance details are available upon written request to the same email address. License details are also summarized on our About Us page.